Terms And Condition

Terms and Conditions

Last updated: 2026

Please read these Terms and Conditions carefully before using NeoStream Africa services.

By accessing or using our website and IPTV services, you agree to comply with these Terms.

1. Definitions

Company / We / Us / Our refers to NeoStream Africa.
Service refers to our IPTV streaming platform, website, applications, and subscriptions.
User / You refers to any person accessing or using our service.
Device means Smart TV, Android device, TV Box, mobile phone, computer, or any compatible device.

2. Eligibility

You must be at least 18 years old to use our services.

By using our service, you confirm that you are legally allowed to purchase and use IPTV subscriptions in your country.

3. Our Service

NeoStream Africa provides:

IPTV subscriptions

Live TV channels

Movies & series

Streaming access via supported devices

Service quality may depend on:

Your internet speed

Your device performance

Network stability

We do not guarantee 100% uninterrupted service at all times.

4. Account Responsibility

You agree to:

Provide accurate information

Keep your login details secure

Not share your account with multiple users

Not resell or redistribute the service without permission

Account sharing or abuse may result in suspension or termination.

5. Payments & Subscriptions

All subscriptions must be paid in advance

Prices may change at any time

Service is activated only after payment confirmation

Expired subscriptions stop automatically

Unless stated otherwise, payments are non-refundable.

6. Prohibited Use

You agree NOT to:

Copy or rebroadcast streams

Resell accounts

Use VPN/Proxy to abuse service

Hack or overload servers

Use the service for illegal activities

Violation may lead to immediate ban without refund.

7. Termination

We reserve the right to:

Suspend

Limit

Terminate accounts

at any time if Terms are violated or misuse is detected.

8. Limitation of Liability

NeoStream Africa is not responsible for:

Internet outages

ISP blocking

Device incompatibility

Temporary interruptions

Third-party services

Our total liability shall never exceed the amount you paid for the subscription.

9. External Links

Our website may contain links to third-party services.
We are not responsible for their content or policies.

10. Privacy

Your use of our service is also governed by our Privacy Policy.

We respect and protect your personal data.

11. Changes to Terms

We may update these Terms at any time.
Continued use of the service means you accept the new Terms.

12. Governing Law

These Terms are governed by applicable international and local laws where the service operates.

Disputes should first be resolved by contacting us directly.

13. Contact Us

If you have questions:

📧 contact@neostream.africa

🌍 neostream.africa